Shipping & Returns

SHIPPING POLICY

We are proud to offer free shipping on orders over $150 before tax. Shipping can cost anywhere from $10 - $25 depending on the size of the order and the location. Local orders (Vancouver, BC) usually arrive the following business day. Most others take 3-7 days. Courier options are available for Vancouver as well. 

Another service we offer is direct shipping to patients. Include the name and address of the patient at the time of ordering. The order will be processed as usual except the patient will receive the order and you will receive the tracking and invoice.

Return & Exchange Policy

We do not offer refunds or exchanges on any of our products.

 

If you need to add a tincture, make a change or cancel an order email as soon as possible. We will  accommodate any changes to the order if the order has not yet been processed.

 

We stand firmly behind the quality and safety of our products, therefore we will happily replace items lost or damaged during shipping or defective products at no charge.